How Can We Help?
Whether you have a question about a golf simulator, home theater setup, or game table, our team is ready to assist.
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Frequently Asked Questions
How long does shipping take?
Orders are processed within 1 to 3 business days. Transit time is typically 5 to 8 business days within the Continental U.S. (excludes AK/HI). Larger items like golf simulators, pool tables, and home theater seating may ship via freight carrier.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way through the carrier's website.
What is your return policy?
We want you to be completely happy with your purchase. If something is not right, contact us and we will walk you through the return process. Please keep the original packaging for large items like pool tables and theater seating.
Can I exchange an item for a different model?
Yes, exchanges are available depending on stock and the condition of the original item. Reach out to our team with your order number and the product you would like instead, and we will get it sorted for you.
Do your golf simulators require professional installation?
Many of our golf simulators are designed for straightforward setup at home, but the complexity can vary by model. Our team can advise on space requirements, projector placement, and any accessories you may need before you buy.
What should I consider before purchasing a pool table or home theater system?
Room dimensions are the most important factor for both pool tables and home theater setups. We recommend measuring your space carefully and reaching out to our team if you need guidance on sizing, seating layouts, or screen placement.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our support team aims to reply to every inquiry within one business day.
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Your personal and payment information is protected with industry-standard encryption at every step.
Free Shipping
Most orders ship free within the Continental U.S., with no order minimum required.
Trusted Quality
Owned and operated by Eclipse Room, we carefully select every golf simulator, theater seat, and game table we carry.
